Maureen Poschman, principal of Promo Communications in Aspen, Colo., was desperate to get home to her husband and 2-year-old twin daughters on Valentine’s Day last year. What was supposed to be a quick 2-day business trip to New York had devolved into a working mother’s travel nightmare.
Before she made it to the airport, she was notified that her flight to Aspen was canceled due to an incoming snowstorm headed for Manhattan. She furiously tried to reschedule her flight, even enlisting her brother to help from his home in Nashville, Tenn.
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