What you need to know as a business traveler.
In early September, Murray Nossel, an international communications consultant, arrived jet-lagged at the airport in Zagreb after an all-night flight from New York and was baffled by the wad of Croatian kuna a bank machine spit into his hand.
En route to his hotel, he was seized by a familiar fear. "I said to myself, I hope there’s not a bellboy or valet to carry my luggage," he recalls. "I’ll have no clue what to tip him."
Sure enough, an elderly gentleman in pinstriped trousers and tailored jacket whisked Nossel’s bags up to his room. Soon came the face-to-face moment that Nossel, who runs a New York company called Narativ, had been dreading. "You don’t want to give him the 50 you just got from the automatic teller," he says. "But you don’t want to not tip him; this is a human being standing in front of you."
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