A Seattle woman tweets from an airport that JetBlue’s birthday present to her was forgetting to put her wheelchair on her flight. Seven minutes later, an airline official tweets back that the crew will work quickly to make things right.

On a Facebook page used by Delta Air Lines, a traveler suggests Delta wrap its Wi-Fi fee into its ticket price rather than charge separately. The airline doesn’t respond. The page mainly promotes the airline, talks up new services and offers travelers tips on popular things to do in the cities Delta flies to, like Las Vegas.

Travel, business, and government leaders and pundits have been buzzing about public Wi-Fi for years; projects to wire every corner of major airports have come one after another, upstaged only by projects to wire entire cities. A price and policy war wages among hotel chains as many low and mid-priced chains offer free Internet access while some upscale chains, red-faced but holding tight, still charge as much as $14.95 a day for Internet in your room and hotel lobbies.